Overview
At WHMCS Module Hub, we strive to ensure complete customer satisfaction with all our products. We understand that sometimes a product may not meet your expectations, and we have established this refund policy to address such situations fairly.
Eligibility for Refund
Refund requests must be submitted within 14 days of the original purchase date. To be eligible for a refund, you must demonstrate that the module does not function as described in the product documentation.
Refund Process
To request a refund, please contact our support team with your order details and a description of the issue you are experiencing. Our team will review your request and respond within 2-3 business days.
Non-Refundable Items
- Custom development work or modifications
- Products purchased more than 14 days ago
- Products where the issue is caused by third-party software or server configuration
- Renewal charges for existing licenses
Contact Us
If you have any questions about our refund policy, please don't hesitate to contact us through our support portal.